Cross-border transportation

What is cross-border transportation?

Across the border. With the details in place.

Cross-border ground transportation moves freight between Canada and the United States. Alongside the load itself, pickup and receiving arrangements, shipment information and customs readiness help shape the plan for getting it to its destination.

Share your Canadian and US locations, freight details and required dates. Include your appointed customs broker’s contact information so dispatch can review the transportation requirements and clarify PACEX’s role before booking.

PACEX truck travelling on a cross-border transportation route

You know the route. Now discuss the timing.

When does it need to be there?

Cross-border describes your route. Premium, Basic Plus and Basic are the delivery categories. Dispatch reviews your freight, route and border requirements to confirm which category and timing are available.

Your shipment: Canada–USA / Cross-border — included when you start a quote below.
PremiumDirect & dedicated

Your schedule.
A dedicated run.

For time-sensitive cross-border freight that needs a dedicated transportation plan.

When to book24 hours a day, 7 days a week
Pickup & deliveryArranged around your requirements

For your cross-border shipment

Dispatch confirms service eligibility and timing for your route, including border requirements.

Basic PlusSame business day

Pick up today.
Deliver today.

Discuss same-day delivery only where the route, equipment and border requirements allow.

When to bookBefore 1 PM · Monday–Friday
Pickup & deliverySame day, before 5 PM

For your cross-border shipment

Dispatch confirms service eligibility and timing for your route, including border requirements.

BasicNext business day

More time.
A practical plan.

Discuss next-business-day delivery only where the route and border requirements allow.

When to bookBefore noon · Monday–Friday
Pickup & deliveryPickup before 5 PM; delivery by 5 PM next business day

For your cross-border shipment

Dispatch confirms service eligibility and timing for your route, including border requirements.

Dispatch confirms service, route availability and delivery timing. Weather, road conditions and cross-border requirements may affect timing. Basic and Basic Plus operate Monday–Friday, 7 AM–5 PM.

Before you book

Two countries. A few useful answers.

Still working out the details?
Call 1-888-837-2239

What do you need for a cross-border quote?

Provide complete pickup and delivery addresses, a description of the goods, piece or pallet counts, dimensions and weight. Include requested dates, receiving hours, delivery appointments and your appointed customs broker’s contact information.

Does PACEX provide customs brokerage?

Confirm brokerage arrangements and PACEX’s transportation role with dispatch before booking. Share your appointed broker’s details and the status of your shipment documents so the responsibilities and information needed for the move are clear.

Are same-day and next-day categories available for every cross-border route?

Availability depends on the route, freight, equipment and border requirements. Share your deadline with dispatch before selecting a category. Border processing can affect timing, and a service category does not establish eligibility for every Canada–USA shipment.

Can I request a dedicated cross-border shipment?

Discuss Premium service with dispatch for a dedicated move around your pickup and delivery requirements. Premium dispatch is available 24/7. The route, equipment, border requirements and delivery timing are reviewed before the shipment is confirmed.

Discuss Premium cross-border

Safety, quality & accountability

Safety matters.
So do standards.

Cross-border freight brings shipment information, handling needs and border arrangements into the same conversation. PACEX’s quality and supply-chain security credentials provide standards your business can review as part of choosing a carrier for the move.

View our certifications
  • A structured approach to quality

    ISO 9001:2015 supports customer-focused quality processes and continual improvement, alongside the requirements discussed with dispatch.

  • Credentials for supply-chain security

    PIP and C-TPAT participation reflects a commitment to stronger security practices. FAST can streamline border processing for eligible shipments; eligibility must be confirmed.

  • ISO 9001:2015
  • FAST
  • PIP
  • C-TPAT

Hamilton roots. A wider reach.

Two locations. One route to review.

PACEX offers ground transportation across Canada and the USA, with a focus on the GTHA, Waterloo Region and Montreal. Share both addresses, your freight details and requested dates so dispatch can confirm the cross-border route, pricing and timing.

Check your cross-border route
01 / PickupYour shipping location

Freight. Border requirements. Timing. One conversation with dispatch.

02 / DeliveryYour destination
Explore our preferred-rate zones →