Dedicated routes

What is a dedicated route?

A regular route. A plan for your business.

A dedicated route brings recurring pickups and deliveries into one agreed plan. It starts with your stops, shipment volumes and operating days, then considers the equipment and time windows needed to support that regular movement.

Tell us where the route runs, how often it repeats and what changes throughout the year. Dispatch works through the requirements with you, with the schedule and pricing quoted separately.

PACEX truck travelling a recurring dedicated route

You know the stops. Let’s discuss the schedule.

When does it need to be there?

Recurring routes have their own agreed schedule and are quoted separately. The categories below explain PACEX’s delivery options; dispatch confirms how individual shipments and timing requirements fit your route plan.

Your shipment: Recurring pickups & deliveries / Dedicated route — included when you start a quote below.
PremiumDirect & dedicated

Your schedule.
A dedicated run.

Discuss dedicated timing needs alongside the separately agreed plan for your recurring route.

When to book24 hours a day, 7 days a week
Pickup & deliveryArranged around your requirements

For your recurring route

Recurring schedules and pricing are agreed separately. Dispatch confirms whether this category fits your route.

Basic PlusSame business day

Pick up today.
Deliver today.

A same-day option for eligible individual bookings—not an automatic recurring-route commitment.

When to bookBefore 1 PM · Monday–Friday
Pickup & deliverySame day, before 5 PM

For your recurring route

Recurring schedules and pricing are agreed separately. Dispatch confirms whether this category fits your route.

BasicNext business day

More time.
A practical plan.

A next-business-day option for eligible bookings. Your recurring route has its own agreed schedule.

When to bookBefore noon · Monday–Friday
Pickup & deliveryPickup before 5 PM; delivery by 5 PM next business day

For your recurring route

Recurring schedules and pricing are agreed separately. Dispatch confirms whether this category fits your route.

Dispatch confirms service, route availability and delivery timing. Weather, road conditions and cross-border requirements may affect timing. Basic and Basic Plus operate Monday–Friday, 7 AM–5 PM.

Before you book

Regular stops. A few useful answers.

Still working out the details?
Call 1-888-837-2239

How is a dedicated route different from a Premium run?

A dedicated route is a recurring arrangement built around agreed stops, operating days and delivery requirements. Premium is a delivery category for dedicated pickup and delivery around specified times. A recurring route needs its own service plan and quote.

What do you need to quote a recurring route?

Share all stops, their preferred sequence, operating days, frequency and requested start date. Include shipment volumes, weights, dimensions, time windows, site access, loading requirements and the person coordinating the route.

Does a recurring route automatically include same-day delivery?

Your agreed route plan sets the pickup and delivery schedule. Basic Plus and Basic describe timing for eligible bookings; their same-day and next-business-day terms do not automatically apply to a recurring arrangement.

Can the route change as our business needs change?

Discuss expected seasonal changes, additional stops and variations in volume when planning the route. Later changes need to be reviewed with dispatch so availability, timing and any pricing adjustments can be agreed.

Safety, quality & accountability

Safety matters.
So do standards.

A recurring route depends on clear requirements at every stop. An agreed operating plan and recognized quality standards give your business a useful foundation for reviewing the service as schedules and shipment needs change.

View our certifications
  • A structured approach to quality

    ISO 9001:2015 supports consistent quality processes and continual improvement as customer requirements evolve.

  • Requirements for every stop

    Loading needs, site access and receiving windows help define the route plan, with changes reviewed against the agreed service.

  • ISO 9001:2015
  • FAST
  • PIP
  • C-TPAT

Hamilton roots. A wider reach.

Map the stops. Plan the repeat journey.

Discuss recurring routes in the GTHA, Waterloo Region and Montreal, or ask about PACEX’s wider Canada and USA ground transportation coverage. Share every stop and the operating schedule so dispatch can assess equipment, timing and pricing.

Discuss your recurring route
01 / PickupYour shipping location

Stops. Frequency. Time windows. One route plan with dispatch.

02 / DeliveryYour destination
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